Restaurant owners 'devastated' at huge fire after putting 'heart and soul' into opening
Owners of newly refurbished Penarth restaurant The Deck say they have been left "devastated" following a huge fire at the premises this week.
On Friday evening the blaze erupted at the newly refurbished The Deck restaurant at Penarth Marina.
The fire broke out on Friday evening just before 8pm and all diners and staff had to be evacuated as the flames spread to the roof.
On Saturday The Deck issued the following statement: "Our whole team has thrown their heart and soul into getting The Deck launched and open and we are absolutely devastated that this terrible incident has happened, only two weeks into our successful launch.
"At around 7.45pm on Friday, August 21, a fire broke out in the upstairs offices.
"Emergency services were immediately called, all customers and staff were evacuated, and the fire was successfully extinguished shortly after.
"Our only consolation is that no-one was hurt.
"We cannot thank the team and customers enough for how they handled the difficult and dangerous situation, acting quickly and calmly.
"Our priority now is to get back open as quickly as we can, though this is likely to take some months, and we will be working with insurers and our landlords to achieve this."
On Saturday morning residents were shocked to see tables and chairs left outside still in tact following the events of the following evening.
If you look through the window at The Deck it looks as though there is a lot of water damage, but the outside looks less damaged than expected from the images of the smoke and flames.(Image: Mark Lewis)
One resident, who lives nearby, was about to visit the restaurant for a drink before he had a message to say it was on fire.
He didn't believe it until the flames started to emerge.
The resident, who asked not to be named, said he had been led to believe thousands of gallons of petrol were located right next to the business.
He said it could have been a lot worse if that had gone up in flames.
"It’s the main petrol for all the boats," he said.
"I didn’t know about that until this morning."(Image: Mark Lewis) (Image: Mark Lewis)
The restaurant had only been open for a matter of weeks, and it was said to be doing well.
As lockdown restrictions have continued to ease in recent weeks, it was described as a hot spot for people to dine out and enjoy nice weather.
The resident added: "It has been really busy there - really popular.
"Everyone has been pleased to get a bit of life back in the area."(Image: Mark Lewis)
Another resident added: “I just can’t believe it looks ok today - the flames were so high.”
South Wales Police issued a statement just after 9pm asking people to steer clear of the area.
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The police statement said: "We are assisting South Wales Fire and Rescue Service at the scene of a fire at a premises in the Penarth Marina area.
"No casualties have been reported."
At 9.31pm, South Wales Fire and Rescue Service confirmed it was still in attendance and was dealing with the fire.(Image: Matthew Horwood) (Image: Matthew Horwood)
Penarth Marina also issued a statement on Friday night in response to concerns from those who had boats moored in the marina right next to The Deck.
They said: "Just to keep you updated, at around 7.45pm this evening we were alerted that a fire had broken out The Deck at Penarth.
"Emergency services were immediately called, all customers and staff were evacuated and the fire was successfully extinguished shortly after.
"Please rest assured that the marina, the facilities and most importantly all of our customers' boats are safe and secure.
"Access to the main walkway is currently closed while we work with the emergency services, but we will open this back up as soon as we can.
"Huge thanks to all of the staff, customers and emergency services for your efforts and cooperation this evening."
Penarth Marina also confirmed that a petrol base was located nearby the restaurant, but that it was of no great risk.
A spokesman said: "It's deep in the ground - more than two metres I think.
"It was inspected last week and everything was fine. There are no massive risks.
"It has been there for years - since before Pier 64 was built."